Shipping policy

Order Processing

Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

If we experience a high volume of orders, processing may take a little longer. Should there be any significant delay, we will contact you as soon as possible.

Shipping Costs

We offer standard UK delivery for a flat rate of £4.25 per order.

Any promotional free shipping offers will be clearly displayed at checkout where applicable.

Delivery Times

Our standard delivery service typically takes 3–5 business days from the date your order is dispatched.

Please note that delivery times are estimates and may occasionally vary due to factors outside our control, such as adverse weather or courier delays.

Order Tracking

Where tracking is available, you’ll receive a dispatch confirmation email containing your tracking information once your order has been shipped.

Lost or Damaged Orders

If your order has not arrived within the expected timeframe, or if it arrives damaged, please contact us as soon as possible so we can investigate and resolve the issue.

Contact Us

If you have any questions about your order or delivery, please contact our customer service team via our Contact page.